Always available, so you never miss a patient

Your 24/7 AI receptionist answers calls and texts, books appointments, handles patient intake, and sends reminders—all with a human touch

AI receptionist, available 24/7

Run your front office on autopilot. Get the support of a front desk receptionist without having to hire one

Books appointments over the phone

Your AI receptionist handles incoming calls with human-like conversation, ensuring patients can reach you anytime—when you're with another client, after hours, or simultaneously with other calls.

Answers practice-specific questions

Your AI receptionist learns about your practice during your HealthSpark onboarding, tailoring its  responses to your specialty, focus areas, and style. It’s personalized to answer patient questions with accuracy and professionalism.

Handles texts from the same number

Use your existing number or a new HealthSpark number to manage both calls and texts seamlessly with your AI receptionist.

Keeps you informed on every interaction

Access caller details, call summaries, transcripts, and recordings to stay informed about every conversation that your AI receptionist handles.

Handles intake and sends appointment reminders

From collecting medical history to insurance details, your AI receptionist automates the intake process. Send reminders about upcoming appointments and to complete intake details, reducing admin work on your end.

Frequently Asked Questions

What is HealthSpark?
We are a multi-state network of licensed physical therapists, dedicated to helping independent PTs succeed while empowering people to move better, recover faster, and live healthier lives.
Will I be an employee of HealthSpark?
Physical therapists use the HealthSpark platform to build and expand their own private practices. You’re in charge: running your own business, setting your schedule, and working on your terms, not as an employee. At tax time, you’ll receive a 1099 form from HealthSpark to file as an independent contractor.
Does this impact my existing clients?
No! HealthSpark will not restrict your current practice, but help it expand. Credentialing through HealthSpark will not restrict your ability to see self-pay clients under your own tax ID.
What is the commitment?
There is no minimum hour commitment to join. We are here to support you, not dictate how you practice.
How long does it take to set up?
On average, you’ll be able to start seeing clients on HealthSpark within 1-4 months. If you have previously been in-network, the credentialing process can often be expedited.
Is there a contract I need to sign?
Yes, you’ll need to sign credentialing documents, agree to our terms of service agreement for providers, and sign a standard independent contractor agreement.
Is there a cost to join?
No, it's completely free to join HealthSpark.
Do you support telehealth or home health providers? 
Yes, you can see patients however you see fit, whether via telehealth, home health, mobile health, or a typical brick and mortar clinic.
How do I get new clients?
HealthSpark helps you access new clients and grow your caseload through online advertising, physician referrals, and more. We encourage you to explore self sourcing as well so you can grow your caseload alongside our efforts.